Network & Security Operations Offloaded As Managed Service
The Client
A Leading Automotive Company
Our client, a leading manufacturer of automotive components, was born from an M&A initiative. A streamlined IT organization was created as part of the transaction and the client identified the need for a broader and more comprehensive IT engineering and support plan. A flexible, collaborative managed service was determined to be the best support model for the network and network security needs of the new organization.
The Challenge
Global Cybersecurity Workforce Shortage
This client operates locations across the globe with hundreds of network devices, along with WAN and Internet connectivity at each site. The organization’s 24×7 operations demanded a global, follow-the-sun support model. They engaged Impelix as a trusted partner; having the capability to manage their network and security infrastructure, while meeting their strict SLAs for issue resolution.
Global, 24×7, follow-the-sun support required
The Solution
A Managed Service
A managed service solution to offload the day-to-day operations and maintenance of the network and security infrastructure was determined to be the best fit. It allowed them to focus on running their core business, leaving the network and network security IT operations to Impelix. Our engineers worked closely with the client to understand the IT architecture and business requirements to provide a targeted, optimized support model in place.
Better support and service, while allowing the client to focus on running the business
The Results
Operations Offloaded
No dedicated networking or security engineers required
No Hardware or Software Necessary
All network equipment monitored 24/7/365 with no additional hardware or software required
Cost-Effective Support
The client does not require additional FTEs to support their networks
Extension of The Team
Impelix became an extension of the internal IT team